Shopping
We offer a range of shipping methods to meet your needs, including fast shipping for those who need their jewelry swiftly, basic shipping for more economical options, and even custom shipping solutions tailored to your specific requirements. Each shipment is fully insured for peace of mind. Explore our flexible shipping services to find the one that suits you best.
Yes, we proudly ship our exquisite jewelry worldwide, reaching customers across the globe. International shipping is subject to regulations and local laws, but we strive to deliver wherever you are. Connect with us to learn more about international delivery to your location.
Our commitment to craftsmanship means custom orders may take up to one month to perfect. For readily available items, we dispatch within 3 days, with delivery times ranging from 3 to 12 days depending on your chosen shipping method and destination. We ensure your luxury piece arrives promptly and safely.
Payment
At WansiGems, we accept a variety of payment methods, including all major credit and debit cards. Your convenience and security are paramount. For specific payment inquiries or assistance, please contact our customer service team.
Stay updated on your order's journey with our convenient online tracking system. For personalized service, you can also contact our sales representative directly. We provide step-by-step updates to ensure you're informed at every stage until your treasure arrives.
Absolutely! We understand the value of flexibility, which is why we offer various payment plans and loan options with competitive APRs. Enjoy the luxury now and pay over time. Contact us to discuss the financial arrangements that can make acquiring your dream jewelry a reality.
Orders & Returns
Placing an order is a seamless experience; simply visit our website to select from our exquisite collection or connect with a sales representative who will guide you through the process. Our team is dedicated to providing personalized service to fulfill your desires.
If your order has not entered the manufacturing or shipping processes, adjustments can be made. We offer personalized assistance to ensure your satisfaction. Contact our customer support or speak directly with your sales representative to explore your options.
Given the exclusive and custom nature of our high-value items, returns are generally not feasible. However, we prioritize customer satisfaction and are willing to discuss potential solutions on a case-by-case basis. If you have concerns, please reach out to your sales representative to see how we can assist you.